UPDATED
2023 Spring/Summer Matrix

You’re on your way to optimizing your CAT response.

You’re on your way to optimizing your CAT response.

Solutions like our CAT Matrix allow your team to work smarter through the influx volume following a catastrophe. We circulate an update to the industry bi-annually in preparation for storm season.

After a decade of service to the salvage industry, we’ve noticed one area of consistency. Auto claim teams lack the quality of information necessary to evaluate vehicle salvage accurately. The pressure for quick claim resolution always comes at a painfully high cost. Bad data inevitably leads to millions of lost dollars in recovery.

The devil is in the details—accuracy matters. MAST empowers you to eradicate the guesswork with superior salvage evaluations on all insurable vehicles. Precise expectations increase asset recovery, reduce advance fees, and improve owner retained experiences through informed total loss decisions.

Why Do You Need It?

While the chaotic nature of a CAT season is all too familiar, the impact your sense of urgency has at the auction block may not be as obvious.

From the salvage buyer’s perspective, “CAT losses are prime rebuilds, but we’re two months post-storm, and my lot is filling up.” Bottomline – their willingness to pay top dollar has dwindled. Speed to market matters.

Quick decisions can be made logically, however. Consider the factors necessary to determine a probable total loss. CAT claims all suffer the same primary loss type. The other significant variables to determine settlement are vehicle class and production year.

How Does It Work?

Our CAT Matrix breaks down vehicle bands by age, class, and loss type, indicating a percent return expectation. The expectation is determined from the previous years’ returns at auction weighed against current retail pricing. Whether in the field or at the desk, this tangible resource adds confidence to resolve your customer’s claim urgently. We’ve even added gridlines on the back of our downloadable .pdf to photograph hail severity effectively.

Additional information might be helpful if you’re up against a borderline constructive total loss or negotiating with a vehicle owner. Reach out for a quote. We’ll research the specifics and provide a detailed narrative to support our findings, accompanied by comparable salvage recently sold at auction.

At the end of the day, everything is important

Efficient and accurate resolutions, reasonable distribution of expectations, and customer retention. Add in a catastrophe, and your well-oiled claims handling process might be thrown for a loop.

Our CAT Matrix assists adjusters with rapid settlement decisions without impacting accuracy.

Implement the CAT Matrix in three steps:

Download the PDF

Print as a two-sided document and distribute to field adjusters

Get in touch with MAST for clarification

Download the PDF

Print as a two-sided document and distribute to field adjusters

Get in touch with MAST for clarification

Cheers on taking the first step to leveraging accurate data! Identifying efficiencies often start with a WHY.
Find this helpful? We’d love to connect on additional salvage data-related questions you’re struggling to resolve.