MAST LLC

Where accuracy matters.

MAST helps claim teams eliminate bad data from total loss decisions with accurate salvage predictions that improve combined operating ratios and turn heads in the boardroom.

Auction Inventory Management

Active inventory management through the auction.

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Accurate
Salvage Quotes

Salvage Quote program to assist total loss decision making.

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Market Insight
and Forecasting

Market forecast to assist future reserve management.

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Our 3-Step Process

Bad Data Costs Millions

Excessive supplement inspections

Discount owner retained settlement

Adjuster burnout

Bargain sales at auction

Poor reserve management

Policyholder frustration

Why We’re Better

  • Informed total loss decision making
  • Reduced advance fees
  • Increased salvage asset recovery

Auto claim teams lack the quality of information necessary to accurately evaluate vehicle salvage. The pressure for quick claim resolution always comes at a painfully high cost. Bad data inevitably leads to millions of lost dollars in recovery.

MAST empowers claim teams to eradicate the guesswork from total loss resolution with superior salvage valuations on all insurable vehicles. Enabling you to increase your asset recovery, reduce advance fees, and improve owner retained experiences with informed total loss decisions.

FAQs

We take data security very seriously. A VPN connection is required to access MAST systems. We have access controls on all services, servers, and databases. Work through TLS secured data transfer. Encryption or hashing is applied to personally identifying information and place encryption on all files at rest.
Our impact is measured from the lift after the initial auction run. When a unit is rejected and sold in a subsequent auction the difference between the initial sale and final sale is the lift. MAST’s impact on gross return is measured by calculating (total lift – total return) / total ACV.
Our success is grounded in an accurate interpretation of market fluctuation. All decisions involved in auction management are in reaction to whether the preset reserve was met. Expectations are tracked and verified with a 95% historical success rate. Additionally, if the decision results in a reduction from the initial auction run, a reimbursement is issued.
An accurate market interpretation predicts a fair market value, fair price. A bid is rejected when it falls short of fair market value. Based on subsequent purchasing activity the buyer base is not discouraged by a rejected bid and continues to express interest to purchase for a fair price.
The majority of salvaged inventory sells on the first run. Our process is designed to identify undervalued bids and avoid selling low. While there is a delay in the final sale in re-run cases, only a portion of the cumulative inventory is subject to negotiation thus the total cycle time impact felt is minimal. The historical average extension is 3.8 days.
In addition to working for the providers, the auction vendor must also be sure to address buyers’ needs. Their primary purpose is to provide a service to move inventory. MAST Analysts focus without distraction on our clients’ vehicles to ensure the best possible return outcome.